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Terms & Conditions
Updated 9 June 2025
Please note that booking a holiday property is very different from booking a regular hotel room, especially concerning payments and cancellations. It is of the utmost importance that all guests read the following terms and conditions in full before agreeing to them.
OMEGA Schoolhouse is our family holiday home. It is full of cherished furniture and possessions, so the overriding request is that you treat our home as if it was your home. If you do not agree to any of the terms and conditions, please contact us within 24 hours of
booking, and we can discuss them or issue a full refund.
When you create a booking, you agree to abide by the following terms:
The parties acknowledge and agree that:
This agreement is for short-term accommodation for holiday purposes. The laws of New South Wales, Australia applies to this agreement and the parties submit exclusively to the courts of that jurisdiction. The Owner and Omega Schoolhouse reserve the right to revoke or
refuse to honour any holiday accommodation booking, at any time before or during the holiday rental period, which may in their opinion (and at their sole discretion) be unsuitable for the property.
INDEX
1. Property Use &Occupancy Limits
2. Booking Alterations
3. Payment Policy
4. General Cancellation Policy
5. Check-In & Check-Out
6. Guest Numbers
7. Smoking
8. Furniture
9. Driving
10. Excess Cleaning
11. Damages
12. Art & Objects
13. Children
14. Pets & Livestock
15. Balcony Safety
16. Security Deposit
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1. PROPERTY USE & OCCUPANCY LIMITS
1.1 The property is let to you for holiday letting purposes only for the period stated in the letter of confirmation. No functions, parties, weddings, group gatherings, photoshoots, commercial activities of any kind are allowed unless prior arrangements have been made. Permission is at the sole discretion of the owner and a surcharge will apply.
1.2 The name that the booking is made under (THE BOOKER) must stay at the property and they are held responsible for actions for the group and are accountable for each and every individual staying at the property. It is their responsibility to ensure that all occupants understand and agree to these terms and conditions. Neither the whole nor any part of the property shall be sublet without permission.
1.3 You agree to supply us with the number of all adults and children staying / visiting plus ages of all children. Please note: Guests aged between 12 months and 17 years are classified as children. Under 12 months are classified as infants.
1.4 At no time during your occupancy, the number of guests staying/visiting shall exceed that number given by you at the time of booking. There are no exceptions. This is an occupational, health and safety issue relating to fire safety, sanitation and hygiene issues. Exceeding this number may invalidate any insurance policy on the Property. If consent for extra people is not given by the owner – immediate eviction will follow with no refund given or at our discretion, you may be charged for any additional guest found to have been at the property during your stay at $500 per person per day for the time of the booking. This amount will be deducted from your security bond and you the guest hereby authorise Omega Schoolhouse to do so. The BOOKER is responsible for any payments not covered by the
security deposit.
1.5 There are to be NO Caravans, Camper Trailers, Tents parked on or near the property. If this is not abided by, immediate eviction will occur with no refund given.
2. BOOKING ALTERATIONS
In the case of a request to change of booking date:
2.1 Bookings that commence more than 30 days from the change request can be changed or moved without charge. If a change request is received less than 30 days before the commencement of the original booking the change can be granted at the sole discretion of Omega Schoolhouse, who are under no obligation - moral or financial to make these changes.
3. PAYMENT POLICY
3.1 To proceed with a booking via the Omega Schoolhouse website, the following payment conditions apply; for other booking sites, please see their payment terms. A 25% deposit is required to secure a booking. The balance is due 30 days before arrival and will be charged to the card made on initial booking. Full payment is due at the time of booking if the booking is made closer than 30 days to your arrival.
4. GENERAL CANCELLATION POLICY
Cancellation charges will apply as follows:
4.1 Cancellation notice:
Up to 30 days notice you can cancel without charge.
15-30 days notice you will be charged 50% of your stay. (The full amount of the booking)
0-14 days notice you will be charged 100% of your stay (the full amount of the booking)
In the case that travel is restricted by a NSW health order and the booker AND all of their guests cannot travel to Omega Schoolhouse, then a full credit will be given to the booker. In the case that a booker or their guests are affected/taken sick by COVID-19 and are unable to travel to Omega Schoolhouse, then this is treated as a normal illness and no refund or credit will be given. We encourage bookers to take out appropriate travel insurance if they are concerned about this risk.
4.2 Your booking is confirmed in good faith. In the unlikely event Omega Schoolhouse is unable for any reason (including the sale of a property, the owner takes off the holiday rental market and force majeure) to provide the Guest with the Property booked by the Guest, Omega Schoolhouse reserves the right to refund the Guest all monies paid, without further compensation
5. CHECK-IN & CHECK OUT
NOTE: These times may be adjusted.
5.1 Check-in is no earlier than 3:00 pm on the date of arrival (unless otherwise arranged). Please text the manager an hour before you arrive and an hour before you depart.
5.2 Check-out is no later than 10:00 am on the day of departure (unless otherwise arranged). Please lock all doors and windows and turn off all electricals prior to departure and refer to guest manual.
5.3 It takes two people 5 hours to clean the house so a strict departure time of 10:00 am applies as the new Guests will be arriving at 3:00 pm.
5.4 Late checkout will result in a fee of $500.00 per 3-hour block.
6. GUEST NUMBERS
6.1 No more than 8 people are permitted in the house at any one time unless otherwise agreed in writing; this is strictly enforced. A penalty of $500.00 per guest per day applies. Guests are not permitted to host visitors (people other than guests staying) at the property without prior written consent.
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GUEST INFORMATION & OBLIGATIONS
7. SMOKING
7.1 The premise is a smoke-free dwelling. There is strictly No Smoking inside the house at Omega Schoolhouse. Please dispose of cigarette buts responsibly in the outside bin (not in garden beds or over the balcony). Any cigarette butts collected will be subject to the excess cleaning policy above (refer to Point 11 below). If there is any smoking evidence inside the rooms, we have a strictly enforced fine of $800.00 to clean carpets, curtains and air-conditioners. No exceptions. It is the guest’s responsibility to understand this prior to making a booking.
8. FURNITURE
8.1 On departure, furniture must be left in the same location in which it was found. Failure to leave the furniture in the correct place will result in a furniture replacement charge at a rate of $100.00 per hour. Furniture that is damaged or broken through will be repaired or replaced at the renter’s cost plus a 15% administration charge.
9. DRIVING
9.1 Please stick to driveway and parking areas provided.
9.2 Under no circumstances are the following activities permitted: motorbikes, dirt bikes, quad bikes, or related activities other than those that are fixtures at the property. A $1000 fine plus costs to remediate will be payable if a guest or visitor to the property is in breach of this
term.
10. EXCESS CLEANING
10.1 We expect and encourage an appropriate level of use during your stay. Please do not leave Omega Schoolhouse in a disrespectful mess. Dishes must be done, and the house must be reasonably tidy. Excessive cleaning will result in a $100.00 per person, per hour additional charge - minimum charge is $150.
10.2 On departure, the property must be left in a similar state to its condition on arrival. Please remove any residual food from the fridge and pantry that you supplied during your stay and place in rubbish bins.
10.3 The BBQ is to be left in a reasonably clean state prior to departure. If the BBQ is not cleaned to standard, Omega Schoolhouse will contact the guest and will place a $100 cleaning charge on the security deposit credit card.
10.4 In the event that damage or excess cleaning/rubbish removal is required to repair damage to or reinstate the property, the agent without reference to the guest charges the guest’s security deposit credit card.
11. DAMAGES
11.1. There is an understanding that on occasion, dishes get dropped, glasses broken, and spills happen. However, please take care to avoid irreplaceable items from getting smashed from blatant misuse or by unsupervised children.
11.2 Please shut and secure all doors and windows whenever you leave the Property. Weather conditions can be prone to change, with storms quickly developing, which can cause considerable damage to a Property. Damage, breakages, theft/loss and security, is your responsibility during your stay. You must lock all doors and windows when you leave the Property, and it must be secured at night. You must notify the Agent immediately of any damages, breakages or theft. Management may deduct from your security deposit the amount required to repair or replace any items. You will be responsible for any expense or damage caused at the property as a result of your failure to shut and secure all doors and windows when leaving and vacating the property throughout your stay.
11.3 If required, the Guest gives Omega Schoolhouse authority to recover the additional costs from the bond held. If insufficient funds are available in the bond amount, the Guest agrees to accept responsibility for outstanding payments and hereby authorizes the agent to deduct such amounts from the credit card held or will deposit required funds into Omega Schoolhouse accounts on request.
12. ART & OBJECTS
12.1 Smashed or broken artwork and objects will result in a replacement or repair charge plus15% administration charge. Breakages and losses to the property are to be reported to the owner and paid for immediately.
13. CHILDREN
13.1 Children are your responsibility. Any damage caused by children will be treated as if it were by an adult.
14. PETS & LIVESTOCK
14.1 1-2 dogs at any one time are welcome at Omega Schoolhouse - strictly by prior approval. Only dogs are permitted—no other animals are allowed. Approved dogs must remain off all furniture, including beds and lounges, and must be taken outside for toileting. Guests are expected to ensure their pets do not cause damage to the property or disturb the neighbours. All pets must stay within the designated boundaries of Omega Schoolhouse and must not harass or interfere with any livestock from neighbouring properties. Pet owners are fully responsible for any damage or additional cleaning caused by their dog, and will be charged the full cost of repair or replacement, plus a 15% administrative fee. Persistent barking or noise that affects neighbours will not be tolerated and may result in early termination of the stay without refund. Guests who bring a dog agree to these conditions and accept full liability for their pet’s behaviour.
15. BALCONY SAFETY
15.1 The upstairs balcony at Omega Schoolhouse is secured with glass safety panels. For your safety, guests must not lean against, climb on, or apply excessive force to these panels under any circumstances. While the downstairs deck complies with safety regulations, there are no safety rails and guests are expected to exercise caution when using it. By agreeing to these terms and conditions, you and all members of your party accept full responsibility and liability for any injuries resulting from improper use of the balconies or decks.
16. SECURITY DEPOSIT
16.1 Pre-authorisation will automatically be charged to your card one day before check-in and released two days after check-out. This is not a charge, but a hold of funds, similar to a car rental or hotel check-in. This pre-authorisation is used instead of a security deposit. This pre-authorisation will be released (less any charges for damages or excess cleaning) 48 hours after departure. This is the standard operating procedure for any hotel.
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